Impacting People and Profits — the results of your business

Everything that your business does impacts others and the exchange of value that you provide to others results in profit.  So the highest purpose that you can have in business is impacting the lives of people. When you sell your product or service, you are impacting the lives of others and hopefully making a profit in the process.

But you can also have additional effects on people through your business.  The impact your business has on your employees is another way that your business impacts others. When you utilize vendors for your business you are helping to provide for others in that way as well.

But what about your community, how do you help or impact them? Hopefully, your employees are involved in charitable or non-profit work or donating.

There are many different things that can be done from donating blood, to volunteering and helping in a school, or working on a non-profit fundraiser. You, of course, could contribute some of your resources of time, talent, money and products and service if appropriate.

But how else could your business impact the community? What if you developed a collective community involvement program?  What if all of the employees decided on one or two community impact projects with the support of you and the business? How would that be different and would it benefit the business as well?

The benefits of a well-designed collective community involvement program have been known for some time. But sometimes in our busy schedule, we just don’t think about it. Maybe it is time to address this issue and get others on your team involved.

Finding a project or two that a good majority of your people can support and even get excited about will help to build morale and real engagement. With the success of this program, it becomes a point of pride and one more reason for others to join an organization that cares about others. Positive public, as well as employee, relations are always a good thing. But you don’t want this to be a second rate effort on the part of the company. If you decide to put this type of program together, you as the business owner must make a commitment for it to succeed.


The first thing that you can do is to pull together some highly engaged employees and share the idea and brainstorm the possibilities with an honest look at the challenges. You might be surprised what can happen when you get someone excited about doing something for others.

Ask yourself “How does my business impact the lives of others and could we do better?”

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How Does Crossroads Consultants Help Business Owners Solve Business Problems?

This is a quick look at how a business consultant may help a client.

Consulting involves changes. If nothing changes there is no need for a consultant. Even if we only provide information that you didn’t have before that would change the basis of which you might make a decision.

What you may want is to prevent something that is detrimental to you or your business either at present or sometime in the future. This could include new competition, regulation, the loss of a vendor, poor employee morale and engagement, dropping sales, lowering profits, etc.

The other thing would be to reach or progress toward a goal or potential in your business. This could include improved sales or profits, taking advantage of new products and services, hiring the right people, improving performance and productivity, investing in new equipment or facilities, or expansion of some kind. All of these would help you to improve your business in the future. You need to make sure that the risks are calculated and the proper processes are put in place.

I make sure that I get the right perspective on the situation. That means that we want to make sure we don’t get just a little bit of information and make a quick diagnosis of the problem with an even quicker prescription of a solution. Without asking enough questions and getting the proper perspective this would be considered “malpractice” and is not acceptable.

Once I have some perspective on a situation then I start to focus in on potential details that may be causing or influencing the issue. Here is where any consultant should be worth their weight in gold. Many times it is not the obvious cause that is the problem; it is the hidden elements that are the real threat to success. A good consultant will not move too quickly and just go with the basic obvious cause. Looking for other influences can really prevent an expensive disaster.

A good business consultant will also know when they need to bring in additional help with specialties in other disciplines. As an example one client was having some real troubles with some billing and cash flow issues. An accountant was brought in to take a look and was able to see some of the problems fairly quickly. In this case the accountant saw that the problem was the poor use of the accounting software, but upon further review the business consultant was able to determine some additional issues of employee morale and management practices that were also influencing the issue. So while the accountant had solved the problem for a little while, it would have returned in the near future without other adjustments.

No matter what your problem, challenge or goal is, if it is more than a simple vendor problem call Crossroads Consultants and get a complimentary conference call. I have connections with specialists that can help you in areas outside of business management consulting. My goals is to help business professionals to improve their business results and performance, if a simple introduction to someone else that is better suited to meet your needs is all that it takes, than I am glad that I can help you and know that I will gain your respect and hopefully trust for when an issue that is more specific to my expertise comes along.

Stan Broesder is the founder and owner of Crossroads Consultants, a business management consulting company that develops management skills and organizational efficiencies for business professionals. Using Strategic Planning, management systems and employee engagement, Stan helps businesses to improve their performance and ultimately their profits while becoming better at planning and executing plans.

Most of Stan’s clients are in Western North Carolina, specifically in Lincolnton, Hickory, Lincoln and Catawba and surrounding counties. He can be reached at 980-241-0189, by email at Stan@MyCrossroadsConsultants.com or through his website. I can help most business professionals to reach their goals, be more profitable and develop higher performance for themselves and their business.